1. Our Commitment to Privacy
AI VisionaryEdge, LLC ("AI VisionaryEdge," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, request a consultation, call our demo agent, or otherwise communicate with us.
2. Information We Collect
We may collect the following categories of information:
- Contact information: your name, business email, telephone number, business name, and preferred contact details.
- Business information: your industry, operational priorities, call-handling needs, and information you choose to include in a consultation request.
- Demo-call information: your telephone number, call date and duration, the information you provide during the call, and technical data needed to operate the AI demo.
- Website information: device, browser, IP address, referral, and basic usage or security information generated when you use the site.
Please do not submit highly sensitive personal information, protected health information, payment credentials, legal secrets, passwords, or confidential client records through the general website form or demo agent.
3. How We Use Information
We use information to:
- Respond to consultation and demo requests.
- Evaluate your business needs and recommend appropriate services.
- Operate, secure, troubleshoot, and improve our website and AI demonstrations.
- Communicate about proposals, services, updates, and requested follow-up.
- Prevent fraud, abuse, unauthorized access, and security incidents.
- Meet legal, regulatory, contractual, and recordkeeping obligations.
4. AI Demo Calls
Our live demo may be answered or assisted by an artificial intelligence system. The system may generate responses based on the information you provide. Demo calls are for evaluation and demonstration purposes only and should not be used for emergencies or professional advice. If a call is recorded or transcribed, any notice or consent required by applicable law will be provided.
5. When We Share Information
We do not sell your personal information. We may share information with service providers that help us host the website, manage communications, operate AI and telephone systems, store data, provide cybersecurity, or deliver requested services. These providers are permitted to process information only for authorized business purposes and subject to applicable obligations.
We may also disclose information when required by law, to protect rights or safety, to investigate misuse, or as part of a merger, financing, acquisition, reorganization, or sale of business assets.
6. Cookies and Technical Data
The website may use essential cookies or similar technologies needed for security, functionality, load balancing, and form processing. If we add non-essential analytics or advertising technologies, we will provide any notice or choice required by applicable law.
7. Data Retention and Security
We retain information for as long as reasonably necessary to respond to requests, provide services, maintain business records, resolve disputes, enforce agreements, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no internet or storage system can be guaranteed to be completely secure.
8. Your Privacy Choices
Depending on where you live, you may have rights to request access, correction, deletion, restriction, or a copy of certain personal information. You may also ask us to stop non-essential marketing communications. We may need to verify your identity before completing a request, and some information may be retained where permitted or required by law.
9. Children's Privacy
This website and our business services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.
10. Updates to This Policy
We may update this Privacy Policy as our services or legal obligations change. The updated effective date will appear at the top of this page. Material changes may also be communicated through the website or another appropriate method.
11. Contact Us
For privacy questions or requests, contact AI VisionaryEdge, LLC by telephone at +1 919-372-0347.